Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: September 1, 2025
Information We Collect
Automatically Collected Information
- IP address and general location information
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our platform
- Referral source (how you found our website)
Information You Provide
- Contact form submissions (name, email, message)
- Feedback and support requests
- Email subscription preferences
How We Use Your Information
- To provide and improve our market sentiment analysis services
- To respond to your inquiries and provide customer support
- To analyze website usage and optimize user experience
- To send important updates about our services (with your consent)
- To ensure the security and proper functioning of our platform
- To comply with legal obligations and protect our rights
Third-Party Services
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
Supabase
Our backend infrastructure is powered by Supabase, which helps us store and process data securely. Supabase complies with industry-standard security practices and data protection regulations.
Data Security & Retention
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.
Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are typically retained for up to 2 years for customer service purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@indexmood.com
Subject Line: Privacy Policy Inquiry
This privacy policy may be updated from time to time. We will notify users of any significant changes by posting the new policy on this page with an updated revision date.